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Cancellation Policy:
ideacity Conference registration fees are non-refundable. Should you find yourself unable to attend ideacity, you may substitute a new registrant in your place or defer your registration to the following year.

Substituting Registrants:
To substitute an attendee for ideacity, please email reghelp@ideacity.ca

In your email ensure you include the name of the attendee you need replaced and the information to be updated as per below:

  • First Name
  • Last Name 
  • Email
  • Company Name
  • Days attending


Deferrals:
Attendees may defer their passes to the following year only once. To do so, please email a dated and signed request to reghelp@ideacity.ca